Current Job Openings:


Warehouse Lead-hand

Calgary
Full-Time, Permanent
Responsibilities
  • Provide leadership to a team of 6-7 team members
  • Accountable for the team’s performance, including: ensuring safe work practices are followed, Customer Service excellence and individual / team training
  • Keep warehouse staff members engaged and focused on tasks and duties through all hours of business operation
  • Provide daily updates to the Operations Supervisor on issues relating to the team including performance, training needs, and safety concerns
  • Participate in, and ensure the completion of twice-daily safety walks
  • Regular ordering of warehouse related tools and materials (knives, wrap products, etc.)
  • Loading and unloading of trucks (stock and customers), manually picking customer orders
  • Receiving and put-away of inventory – by forklift and by hand
  • Safe storage and handling of product
  • Conduct regular vehicle maintenance including daily pre-trips, battery upkeep, etc.
  • Identify, assess, and correct hazards found in the workplace
  • Administrative duties including documentation of near misses and incident investigations
  • Housekeeping (interior and exterior) including sweeping, snow clearing, empty garbage cans, etc.
  • Participation in ongoing cycle-counts to ensure stock accuracy.
  • Additional duties as required.
Skills
  • Strong communication skills both written and oral
  • Excellent Customer Service skills
  • Ability to work quickly and accurately under pressure
  • Supervisory experience
  • Strong ability to multi-task as well as delegate to team members
  • Detail oriented and organized
  • Highly motivated and committed with a desire to succeed
  • Assertive leadership and conflict resolution skills
If you are interested in applying for this position, please email you resume along with a cover letter Ted Jones


Showroom Consultant

Burnaby
Full-Time, Permanent

The Showroom Sales Consultant works in the showroom with customers, contractors, architects, designers and their customers. They work on helping customers build and visualize their dream for their project. The showroom sales consultant increase sales, market share, company profitability by maximizing the complete package of the tile and LVP for the job. A Showroom Sales Consultant must have a flair for design and needs to understand people’s style and tastes to create appropriate comfortable space for the customer. They must understand the technical aspects of the tile industry to provide the correct tile and setting materials for the job.


Job Duties:
  • Work with customers or their representatives in planning and product selection
  • Possess a professional, knowledgeable, positive and energetic attitude
  • Uses strong consultative sales skills and interpersonal skills, attention to detail, strong follow-up skills and motivation to close the sale with Ames Tile & Stone
  • Maintain accurate organized files and sample library
  • Work with outside and inside sales to assist in the follow up with customers
  • Develop long-term working relationships with industry customers
  • Use appropriate office technologies to track orders and maintain excellent communication with all contacts
  • Assist with special projects such as special events and display changes
  • Maintain the showroom as a professional place of business
  • Follow companies policies and procedures
  • Other duties as assigned
Job Requirements
  • Deliver superior customer service
  • Effective listening, communication and negotiating skills
  • Accuracy and attention to detail
  • Professional demeanor
  • Demonstrates understanding and application of effective selling strategies and techniques
  • Demonstrated success in turning leads into sales and growing sales
  • Able to multi-task
  • Manage time effectively and adapts quickly to changing priorities
  • Able to work independently with some direction
  • Team player who works productively with wide range of people
  • Able to handle difficult customers with diplomacy and tact
  • Technical expertise and knowledge of company products
  • Superior presentation/public speaking skills
  • Stand and walk for the duration of work hours
  • Order new product and display boards
  • Merchandize the showroom and change product displays
  • Keep the showroom clean and dust free
  • Assist the order desk when busy answering phones and taking orders
  • Set appointment time with customers doing full house selection or projects to give then the special attention they need
  • Attend product knowledge training and industry events
Qualifications
  • Minimum one year of customer service/sales experience
  • Proficient with computer data entry, windows, use of websites and apps
  • Strong communication skills both written and oral
  • Strong Customer Service skills
  • Ability to work quickly and accurately under pressure
  • Able to multi task
  • Able to build relationship and loyalty with customers
  • Organized and detail orientated
  • Strong time management skills
  • An internal drive to succeed
If you are interested in applying for this position, please submit your resume to hr@amestile.com


Warehouse Representative

Burnaby & New Westminster
Full-Time, Permanent

Primary Duties and Responsibilities
  • EXCELLENT CUSTOMER SERVICE SKILLS AND TEAM PLAYER A MUST!
  • Experience working in a warehouse environment
  • Reliable, punctual, organized with good attention to detail
  • Physically fit and able to lift upwards 80lbs
  • Forklift experience an asset
  • WHMIS certification an asset
  • Excellent English and basic Math skills (written & spoken)
  • Able to learn and use ERP system hand-held scanners
  • Safety conscience with focus on workplace improvement & safe storage and handling of product
  • Identify, assess, and correct hazards found in the workplace
  • Participate in twice-daily safety walks
  • Shipping & Receiving duties as required and manually picking/loading customer orders
  • Housekeeping (interior and exterior) including sweeping, snow clearing, empty garbage cans, etc.
  • Participation in ongoing cycle-counts to ensure stock accuracy
  • Flexibility in regards to shifts (may be afternoons 11am-7pm and/or Saturdays)
  • Additional duties as required.
Safety:
  • Takes all precautions necessary to protect the health and safety of any staff or workers in accordance with the applicable health and safety legislation
  • Ensure compliance with WCB policies and regulations
  • Participates in branch COR certification initiatives annually when applicable
  • Involvement with following and implementing all company safety manual initiatives
Qualifications
  • Strong communication skills both written and oral
  • Excellent Customer Service skills
  • Ability to work quickly and accurately under pressure
  • Detail oriented and organized
  • Highly motivated and committed with a desire to succeed
  • Safety focused with a desire for improvement
If you are interested in applying for this position, please submit your resume to hr@amestile.com