Work Location: Design Centre, West 2nd, Vancouver, BC
Work Type: Onsite
Job Type: Full-time, Permanent
Salary range: $60,000–$75,000 / year
At Ames Tile & Stone Ltd., our people are at the heart of everything we do. We believe the best experiences are created through genuine connection, thoughtful service, and a deep understanding of what matters to our customers. As a Design Centre Consultant, you'll help create inspiring and memorable showroom experiences for architects, interior designers, homeowners, and their clients as they bring their spaces to life.
This is a relationship-driven role for someone who loves design, enjoys welcoming people, and takes pride in making every interaction feel thoughtful and effortless. You'll guide clients through their design journey from the first conversation and product discovery through selection and order completion providing expertise, care, and confidence along the way.
The Design Centre Consultant plays an important role in bringing our brand experience to life. You'll build lasting relationships with the design community, support clients with knowledgeable recommendations, maintain a beautifully curated showroom, and work alongside a collaborative team dedicated to creating exceptional experiences.
Core Responsibilities:
Client Experience & Design Guidance:
- Welcome architects, designers, homeowners, and trade partners into the Design Centre and create a thoughtful, personalized experience for every visitor
- Build trusted relationships by actively listening to understand each client's vision, needs, preferences, and project goals
- Provide knowledgeable design guidance and product recommendations that help clients make confident decisions and achieve their desired outcomes
- Support clients throughout their entire journey, from initial inspiration and material selection through order completion and follow-up
- Ensure every interaction is handled with care, professionalism, and attention to detail
- Develop strong relationships within the design community through outreach, networking, CEU sessions, and industry events
Showroom Experience & Brand Presentation:
- Maintain a welcoming, beautifully presented showroom that reflects our commitment to quality, design, and service
- Keep displays, samples, and product information organized, current, and inspiring for clients and design partners
- Contribute ideas that enhance the showroom experience, including displays, storytelling, product launches, and emerging design trends
- Support events and initiatives that bring our brand and design community together
Sales & Operational Excellence:
- Contribute to showroom sales goals by building meaningful client relationships and helping customers find the right solutions for their projects
- Manage appointments, client information, quotations, orders, and follow-up activities with accuracy and care
- Maintain complete and current CRM records to support strong client relationships and business opportunities
- Partner with Design Centre, Marketing, Product, and Operations teams to create a seamless customer experience
- Share customer insights, market trends, and product feedback to help continually improve our offerings and service
Qualifications:
- Experience in interior design, architectural products, luxury retail, showroom sales, or a related customer-focused environment
- Experience working with architects, designers, builders, or trade professionals is an asset
- A strong appreciation for design, materials, finishes, and the details that bring spaces together
- Strong communication and relationship-building skills with a natural ability to make people feel welcome and supported
- Organized, detail-oriented, and comfortable managing multiple client needs and priorities
- Experience with CRM systems and Microsoft Office applications is preferred
- Post-secondary education in Interior Design, Design, Business, or a related discipline is an asset
Competencies:
- Creates genuine connections by actively listening, building trust, and understanding the needs of clients and partners
- Brings curiosity, creativity, and enthusiasm to every interaction, with a genuine passion for design and helping clients bring their ideas to life
- Balances thoughtful service with business awareness, supporting clients while contributing to showroom and sales goals
- Takes ownership, follows through on commitments, and ensures clients and partners feel supported throughout their experience
- Communicates with professionalism, warmth, and confidence
- Works collaboratively with internal teams and adapts easily to changing priorities while maintaining a positive, solutions-focused approach
Physical Requirements:
The physical demands described are representative of those required to perform the essential functions of this role, with or without reasonable accommodation.
- Ability to stand and walk throughout the showroom for extended periods
- Ability to lift, carry, and move product samples and showroom materials up to 25 lbs for sample movement and showroom maintenance
- Ability to bend, reach, and arrange product displays and merchandising materials as required
- Ability to use computers, CRM systems, tablets, and other digital tools throughout the workday
- Flexibility to work retail hours, including weekends, evenings, and special events as needed
Please email resumes and cover letter to careers@amestile.com with subject line: West 2nd – Design Showroom Consultant
Why Ames?
At Ames, our people come first. We're committed to building an inclusive workplace where diverse perspectives are valued, relationships matter, and everyone has the opportunity to grow. Guided by our values, we support our team members at work and beyond — because when our people thrive, so does our business.
Our Values:
- Respect – We believe in our people
- Curiosity – We dare to ask why
- Accountability – We own the outcome
- Tenacity – We're an unstoppable force
- Social Responsibility – We leave things better
- Passion – We put our heart into it
What We Offer:
- Competitive compensation, annual profit-sharing, referral bonuses, and a company pension plan
- Comprehensive benefits, including a Health Spending Account and Employee & Family Assistance Program
- Work-life balance initiatives, volunteer days, birthday day off, and a hobby allowance
- Professional development, including tuition reimbursement
- Purpose-driven work through the Ames Family Foundation
- Community & connection: company events (with great food)
- Extra perks: Ames Tile & Stone discounts for you, friends, and family
- Recognized excellence: COR™ Workplace Certified and Best Workplace Certified Company
Our Story
Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.
Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.
A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl tile and complementary products.
We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.
Family. History. Proud to be Ames Tile.
Work Location: Burnaby Showroom, Burnaby, BC
Work Type: Onsite
Job Type: Part-Time, 6-Month Contract (16 hrs/week — Mondays & Saturdays)
Salary range: $18.25–$25.00 / hour
Our showroom is where ideas become reality. As a Part-Time Showroom Design Consultant (16 hrs/week, 6-Month Contract), you'll help customers bring their residential and commercial projects to life by combining product expertise, design guidance, and exceptional customer service.
Working Mondays and Saturdays, this part-time role offers a dependable schedule and the opportunity to be part of a supportive, collaborative team. It's a great fit for someone seeking meaningful work that complements their current priorities, whether that includes school, family, personal commitments, or a new career chapter.
The Showroom Design Consultant is responsible for delivering an outstanding showroom experience through consultative selling, design guidance, product expertise, and project support. You'll work closely with homeowners, contractors, designers, architects, and internal sales teams to help customers select the right products, prepare accurate quotations, and guide projects from initial consultation through to sale, while contributing to an organized, welcoming, and high-performing showroom environment.
This position is available for an immediate start.
Key Responsibilities:
Showroom Consultations and Sales:
- Schedule and lead showroom consultations for residential and commercial projects
- Consult with homeowners, contractors, designers, and architects to recommend tile, luxury vinyl plank (LVP), and complementary product solutions
- Prepare accurate quotations, provide product availability, and identify opportunities to maximize project value
- Build lasting customer relationships through proactive communication and timely follow-up
Customer Experience and Sales Support:
- Deliver a welcoming, professional, and consultative showroom experience
- Understand customer needs and confidently present product features, benefits, and applications
- Provide samples and product information to support purchasing decisions
- Collaborate with inside and outside sales teams while maintaining accurate customer and quotation records
Product Knowledge and Technical Support:
- Interpret plans and project specifications to recommend appropriate materials and installation solutions
- Maintain current knowledge of products, design trends, and industry best practices
Showroom Operations:
- Maintain a clean, organized, and visually appealing showroom
- Coordinate merchandising, showroom samples, and promotional displays
- Support order desk activities, showroom events, and other duties as required
Qualifications:
- Previous experience in retail sales, showroom sales, interior design, flooring, building materials, or a related customer service environment is an asset, but not required
- Design education or experience working with tile, flooring, or interior finishes is considered an asset
- Comfortable learning new products, systems, and sales processes
- Successful completion of a background check will be required
Competencies:
- Strong customer service and consultative selling skills
- Excellent communication and relationship-building abilities
- Strong design sensibility with an eye for colour, texture, and material selection
- Highly organized with strong attention to detail and accuracy
- Self-motivated, proactive, and able to manage multiple customer projects simultaneously
- Comfortable working both independently and as part of a collaborative team
- Committed to delivering an exceptional customer experience while contributing to overall showroom performance
Physical Requirements:
The physical demands described are representative of those required to perform the essential functions of this role, with or without reasonable accommodation.
- Ability to stand and walk throughout the showroom for extended periods
- Ability to safely lift, carry, push, and pull product samples and showroom materials up to 25 lbs
- Ability to bend, reach, and arrange product displays and merchandising materials as required
- Ability to use computers, CRM systems, tablets, and other digital tools throughout the workday
- Ability to communicate effectively with customers, team members, and suppliers in a professional showroom environment
Please email resumes and cover letter to careers@amestile.com with subject line: BBY – PT Showroom Consultant
Why Ames?
At Ames, our people come first. We're committed to building an inclusive workplace where diverse perspectives are valued, relationships matter, and everyone has the opportunity to grow. Guided by our values, we support our team members at work and beyond — because when our people thrive, so does our business.
Our Values:
- Respect – We believe in our people
- Curiosity – We dare to ask why
- Accountability – We own the outcome
- Tenacity – We're an unstoppable force
- Social Responsibility – We leave things better
- Passion – We put our heart into it
What We Offer:
- Competitive compensation, annual profit-sharing, referral bonuses, and a company pension plan
- Work-life balance initiatives, volunteer days, and a hobby & wellness allowance
- Purpose-driven work through the Ames Family Foundation
- Community & connection: company events (with great food), free on-site parking, EV charging stations
- Extra perks: Ames Tile & Stone discounts for you, friends, and family
- Recognized excellence: COR™ Workplace Certified and Best Workplace Certified Company
Our Story
Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.
Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.
A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl tile and complementary products.
We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.
Family. History. Proud to be Ames Tile.
Work Location: Distribution Centre, New Westminster, BC
Work Type: Onsite
Job Type: Full-time, Permanent
Salary range: $55,000 - $60,000
At Ames, our people are at the heart of everything we do and that same spirit carries through to our marketing team. As a Marketing Coordinator, you’ll play an important role in bringing our brand to life across multiple channels, helping us connect with our customers in meaningful and engaging ways every day.
This is a hands-on, collaborative role for someone who loves creativity, thrives on staying organized, and enjoys seeing ideas come to life. From drafting emails and coordinating content to keeping our website fresh and supporting campaigns, you’ll be a key contributor to a marketing team that values curiosity, teamwork, and continuous learning.
Reporting to the Marketing Manager, the Marketing Coordinator supports the day-to-day execution of marketing initiatives, helping ensure projects are prioritized, coordinated, and delivered smoothly across teams and partners. You’ll gain exposure to a variety of marketing activities from social media and digital campaigns to content creation and brand storytelling making this a great opportunity for someone looking to grow in a fast-paced, creative environment.
This position is available for an immediate start.
Key Responsibilities:
Social Media and Content Creation
- Plan, create, and schedule content across Instagram, Facebook, LinkedIn, and Pinterest in line with a shared content calendar and brand guidelines
- Write captions, source imagery, and create graphics or short-form video that bring our brand to life
- Contribute ideas for campaigns, promotions, and seasonal content
- Quickly pivot ideas, and generate your own, into meaningful content
- Monitor performance and engagement, using insights to improve content and identify opportunities
- Responsible for end-to-end digital engagement: inbound management (responding to comments and DMs in a timely, brand-aligned manner) and outbound engagement (proactively interacting with relevant accounts and conversations to expand reach and build connection with our target audience)
- Partner with the Digital Marketing Specialist to support content strategy and paid campaign initiatives
Marketing Coordination and Operations
- Support the coordination of marketing activities, including managing requests, timelines, and priorities
- Maintain the marketing calendar to keep projects aligned and on track
- Collaborate with internal teams and external partners to support campaign execution
- Assist with copywriting, light design, and creation of marketing materials across digital and print
- Organize and maintain marketing assets, documentation, and internal resource
- Track and report on campaign performance to support team insights
Email and Digital Marketing Support
- Assist in building and deploying email campaigns, newsletters, and automated workflows
- Support audience segmentation, list management, and data accuracy in compliance with CASL and GDPR
- Contribute to email planning and content development
- Assist with basic website updates and SEO content improvements
- Help monitor performance and support testing and optimization
Qualifications
- 2–3 years of experience in a marketing, content, or digital communications role
- Hands-on experience with social platforms such as Instagram, Facebook, and LinkedIn, plus email tools like Mailchimp or HubSpot
- Working knowledge of CMS platforms such as WordPress, basic SEO principles
- Working knowledge of Design tools like Canva or Adobe Suite
- Strong written and verbal communication skills, with the ability to create clear, engaging, and brand-aligned content
- Solid organizational skills, with the ability to manage priorities and meet deadlines
Competencies
- Passion for social media, content creation, and staying on top of trends
- Strong video editing skills
- Creative thinking with a strong attention to detail and an eye for branding and design
- Creative thinking with a strong attention to detail and an eye for branding and design
- Self-motivated, proactive, and able to manage multiple customer projects simultaneously
- Curious and eager to learn, with a focus on continuous improvement
- Interest and knowledge of customer journey mapping and pain point tracking
Nice to Have
- Interest in design, architecture, home improvement, décor, or DIY content
Success Metrics for the Role
- Increase customer engagement on socials (likes, shares, comments)
- Increase conversion rate, clicks on social content and traffic increase to the website
- Improve return on ad spend
- Improve return on ad spend
Please email resumes and cover letter to careers@amestile.com with subject line: BBY – PT Showroom Consultant
Why Ames?
At Ames, our people come first. We're committed to building an inclusive workplace where diverse perspectives are valued, relationships matter, and everyone has the opportunity to grow. Guided by our values, we support our team members at work and beyond — because when our people thrive, so does our business.
Our Values:
- Respect – We believe in our people
- Curiosity – We dare to ask why
- Accountability – We own the outcome
- Tenacity – We're an unstoppable force
- Social Responsibility – We leave things better
- Passion – We put our heart into it
What We Offer:
- Competitive compensation, annual profit-sharing, referral bonuses, and a company pension plan
- Work-life balance initiatives, volunteer days, and a hobby & wellness allowance
- Purpose-driven work through the Ames Family Foundation
- Community & connection: company events (with great food), free on-site parking, EV charging stations
- Extra perks: Ames Tile & Stone discounts for you, friends, and family
- Recognized excellence: COR™ Workplace Certified and Best Workplace Certified Company
Our Story
Ames Tile & Stone Ltd. is a Vancouver born, Canadian company, founded by two brothers in 1912.
Fun fact: The partnership between the brothers lasted less than two weeks, but Ames Tile & Stone has lived on for over 100 years.
A family-owned business with a strong reputation built over four generations. Ames Tile & Stone is Western Canada's premier importer and distributor of high-quality ceramic and porcelain tile, luxury vinyl tile and complementary products.
We are a trusted partner in the industry, known for our commitment to exceptional customer service and delivering high-quality, design-forward solutions.
Family. History. Proud to be Ames Tile.