Current Job Openings:


Marketing Coordinator

Distribution Centre, New Westminster
Full-Time, Permanent

Ames Tile & Stone is looking for a creative marketing professional to serve as our Marketing Coordinator. This is a fantastic opportunity for a passionate individual who finds excitement in collaborating with teammates to generate new ideas and innovative solutions to the challenges we face in our marketplace. You will join a small team of multitaskers and participate in the creation and execution of strategies through the design of visual communication tools, department administration and ingenuity. In 2022, we will be refreshing our website and adding an ecommerce platform. We need someone who wants to expand their skills and deliver a fantastic customer experience that drives sales growth


Responsibilities
  • Ensure all marketing and communication materials are current, consistent, and branded
  • Maintain and improve Amestile.com by optimizing the customer experience by helping to shape our ecommerce platform
  • Plan and execute digital marketing campaigns
  • Assist the Sample department in creating and printing series labels as needed
  • Be the administrative liaison with vendors to order supplies, signage, and other materials such as promotional items
  • Assist with Go-to-Market strategy execution including event planning, printing or invites
Skills
  • A Degree or Diploma in Marketing, or other related discipline and have a minimum of 1-2 years of experience in a marketing position
  • Knowledge of the principles of good design, such as layout, colour theory and typography
  • Intermediate knowledge of Adobe Creative Suite CC (Photoshop, Illustrator, InDesign, Bridge) able to create and work with vector-based icons and logos
  • Microsoft Office 365 (Create layouts and templates for Word, PowerPoint, Excel)
  • Video creation and animation skills
  • Strong organizational skills to manage tasks and projects
  • Social media management and content creation
  • Experience building and launching websites and an eCommerce environment
  • Proven experience with web analytics, SEO, campaigns, and email marketing
  • Strong understanding of sales funnel building and optimization
  • Able to analyze web trends, traffic quality and impact of web changes and recommend changes based on search terms from site
If you are interested in applying for this position, please email you resume along with a cover letter hr@amestile.com


IT System Specialist

Distribution Centre, New Westminster
Full-Time, Permanent

Reporting to the IT Manager, the IT Systems Specialist is responsible for the day-to-day operations of all computer systems and support for the business. This includes but is not limited to the ERP servers, routers, switches, computers, phones, handheld devices such as phones, tablets, and handheld scanners in the warehouse. This role is also responsible for network support and security as well as being responsible for all backup/restore and disaster recovery programs. They will be an expert in Network and cloud computing and printing and is considered the company expert on all cloud related technology.


Skills and Ability
  • Setting up new hardware, software, and access for new hires and train them how to use Ames software and equipment and ensure all access is up and running in a timely manner
  • Administer and troubleshoot user workstations, software, servers, network, cloud, and all enterprise office systems
  • Coordinate shipping and receiving of user workstations
  • Support remote end users by phone or chat using remote desktop software
  • Manage software licensing, specifically Microsoft licenses
  • Input and update assets in the hardware asset management system and keep it current
  • Test and implement new technologies in support of computer systems
  • Effectively challenge, develop, and document current processes
  • Keep team documentation updated as processes change
  • Other duties as required
Education and Work Experience
  • Degree in Computer Science, or a related field or a combination of education and relevant industry experiences – such as a 2-year certificate in an IT-related field Or Microsoft MCSE and 3 years on-the-job experience.
  • Support experience for Windows Active Directory, Azure, Microsoft Server, Windows and Mac OS, Veeam back-up
  • Must have strong knowledge of Microsoft O365 administration including licensing.
  • General understanding of Web application environment and database fundamentals
If you are interested in applying for this position, please email you resume along with a cover letter by June 23, 2021 to mschneider@amestile.com & jdorazio@amestile.com


Showroom Consultant

Burnaby
Full-Time, Permanent

The Showroom Sales Consultant works in the showroom with customers, contractors, architects, designers and their customers. They work on helping customers build and visualize their dream for their project. The showroom sales consultant increase sales, market share, company profitability by maximizing the complete package of the tile and LVP for the job. A Showroom Sales Consultant must have a flair for design and needs to understand people’s style and tastes to create appropriate comfortable space for the customer. They must understand the technical aspects of the tile industry to provide the correct tile and setting materials for the job.


Job Duties:
  • Work with customers or their representatives in planning and product selection
  • Possess a professional, knowledgeable, positive and energetic attitude
  • Uses strong consultative sales skills and interpersonal skills, attention to detail, strong follow-up skills and motivation to close the sale with Ames Tile & Stone
  • Maintain accurate organized files and sample library
  • Work with outside and inside sales to assist in the follow up with customers
  • Develop long-term working relationships with industry customers
  • Use appropriate office technologies to track orders and maintain excellent communication with all contacts
  • Assist with special projects such as special events and display changes
  • Maintain the showroom as a professional place of business
  • Follow companies policies and procedures
  • Other duties as assigned
Job Requirements
  • Deliver superior customer service
  • Effective listening, communication and negotiating skills
  • Accuracy and attention to detail
  • Professional demeanor
  • Demonstrates understanding and application of effective selling strategies and techniques
  • Demonstrated success in turning leads into sales and growing sales
  • Able to multi-task
  • Manage time effectively and adapts quickly to changing priorities
  • Able to work independently with some direction
  • Team player who works productively with wide range of people
  • Able to handle difficult customers with diplomacy and tact
  • Technical expertise and knowledge of company products
  • Superior presentation/public speaking skills
  • Stand and walk for the duration of work hours
  • Order new product and display boards
  • Merchandize the showroom and change product displays
  • Keep the showroom clean and dust free
  • Assist the order desk when busy answering phones and taking orders
  • Set appointment time with customers doing full house selection or projects to give then the special attention they need
  • Attend product knowledge training and industry events
Qualifications
  • Minimum one year of customer service/sales experience
  • Proficient with computer data entry, windows, use of websites and apps
  • Strong communication skills both written and oral
  • Strong Customer Service skills
  • Ability to work quickly and accurately under pressure
  • Able to multi task
  • Able to build relationship and loyalty with customers
  • Organized and detail orientated
  • Strong time management skills
  • An internal drive to succeed
If you are interested in applying for this position, please submit your resume to hr@amestile.com


Warehouse Representative

Burnaby & New Westminster
Full-Time, Permanent

Primary Duties and Responsibilities
  • EXCELLENT CUSTOMER SERVICE SKILLS AND TEAM PLAYER A MUST!
  • Experience working in a warehouse environment
  • Reliable, punctual, organized with good attention to detail
  • Physically fit and able to lift upwards 80lbs
  • Forklift experience an asset
  • WHMIS certification an asset
  • Excellent English and basic Math skills (written & spoken)
  • Able to learn and use ERP system hand-held scanners
  • Safety conscience with focus on workplace improvement & safe storage and handling of product
  • Identify, assess, and correct hazards found in the workplace
  • Participate in twice-daily safety walks
  • Shipping & Receiving duties as required and manually picking/loading customer orders
  • Housekeeping (interior and exterior) including sweeping, snow clearing, empty garbage cans, etc.
  • Participation in ongoing cycle-counts to ensure stock accuracy
  • Flexibility in regards to shifts (may be afternoons 11am-7pm and/or Saturdays)
  • Additional duties as required.
Safety:
  • Takes all precautions necessary to protect the health and safety of any staff or workers in accordance with the applicable health and safety legislation
  • Ensure compliance with WCB policies and regulations
  • Participates in branch COR certification initiatives annually when applicable
  • Involvement with following and implementing all company safety manual initiatives
Qualifications
  • Strong communication skills both written and oral
  • Excellent Customer Service skills
  • Ability to work quickly and accurately under pressure
  • Detail oriented and organized
  • Highly motivated and committed with a desire to succeed
  • Safety focused with a desire for improvement
If you are interested in applying for this position, please submit your resume to hr@amestile.com