Technical Help


Custom Building Products

Custom Building Products is North America’s leader in flooring preparation products and tile and stone installation systems for residential as well as commercial projects. Products manufactured by Custom:

  • Grout
  • Mortar/Thin set
  • TileLab sealers & cleaners
  • Membranes: anti-fracture, waterproofing & sound prevention
  • Aqua Mix sealers & Cleaners| 1.800.272.8786 | | 1.800.426.2734


Schluter System

Schluter Systems develops products specifically for the tile industry to ensure that installations maintain integrity and durability. Products manufactured by Schluter Systems:

  • Tile and stone edging profiles for countertops, wall corners, floor/wall transitions
  • Shower kits (includes:tray, curb, membrane & drain)
  • Membranes: anti-fracture, waterproofing (DITRA, KERDI)
  • DITRA HEAT: cable, membrane, thermostats| 1.800.667.8746 |


Nuheat Industries

Nuheat is the leading manufacturer of electric radiant floor heating systems. The Nuheat Floor Heating Systems bring soothing warmth to your tile and stone floors. Products manufactured by Nuheat:

  • Under floor heating mats
  • Under floor heating cable kits
  • Thermostats| 1.800.778.9276 |



Laticrete manufactures globally proven flooring solutions for residential and commercial applications. Products manufactured by Laticrete:

  • Grouts
  • Mortars
  • Waterproofing & Anti-fracture Membranes| 1.800.243.4788 |


Terrazzo Tile & Marble Association of Canada

It's mandate is to develop a method of standardizing terrazzo, tile and marble installation techniques, as well as being a technical resource and liaison for architects, specifiers, designers and engineers. Its membership is comprised of contractors and suppliers, who are closely scrutinized for experience, integrity and financial stability.

  • Directory of tile and stone installers
  • Technical specification and install guidelines
  • Members across Canada | Burnaby 604.294.6885 - Toronto 905.660.9640 / 800.201.8599